Feedback
Screenshot, voice and text from inside your product. AI transcribes, classifies and files every report.
Capture what users actually experience. Understand it with analytics. Then ask what to build and get an answer with the receipts attached — and hand it all to your agents.
Feedback · analytics · beam · reality-check — one corpus, one source of truth
Evidence desk ready.
Every feature you almost built, every redesign you debated at 2am — your users already weighed in. Lumen turns their screenshots and voice notes into a searchable corpus, so the next “should we?” takes thirty seconds instead of a leap of faith.
~30s
from a user’s voice note to a filed, classified report
100%
of reports transcribed, embedded, and deduped
0
answers without a citation from your own corpus
Capture what users experience, understand it with analytics, decide with Reality-Check, and hand the receipts to your agents. One project, one corpus, one source of truth.
Screenshot, voice and text from inside your product. AI transcribes, classifies and files every report.
Funnels, retention, journeys, replays, revenue and experiments — the whole product story in one place.
Phone screenshots straight into your terminal and clipboard. No cloud, no account, no detour.
Ask “should I build this?” and get an answer with the receipts behind it.
CLI, MCP and probes so Claude Code, Cursor and your own scripts read the corpus themselves.
React, Expo and a framework-agnostic core — one tag, or one provider, and you’re live.
A screenshot with annotations, a 10-second voice note, or plain text — straight from inside your product. URL, device, and console context ride along automatically. Nobody fills out a form, so people actually send things.
Send feedback
Screenshot attached · export page
“The export button just… isn’t there on my phone?”
Within ~30 seconds each report is transcribed, embedded into your corpus, classified as bug, feature or UX with a severity — and linked to its lookalikes. Your inbox sorts itself while you ship.
Inbox
4 new“export button missing on mobile”
voice · 2m ago
“would pay extra for recurring invoices”
text · 1h ago
“this modal traps me — no way back”
screenshot · 3h ago
“love the new editor btw”
text · 5h ago
Before you spend a week on a feature, ask the agent. It searches everything your users ever said and answers with a verdict — plus the cited reports behind it. It argues only from your corpus, never from generic startup advice.
Do people actually want dark mode?
Only 2 of 214 reports mention dark mode — both from the same user. Meanwhile 11 reports hit friction on the export flow this month.
Feedback is the why. Analytics is the what — funnels, retention, journeys, session replays, revenue, experiments. One corpus, one story, no duct-taped stack of three tools.
Weekly retention
+18%64%
D7 return
3.2
sessions / user
12
funnel steps
Screenshot on your iPhone → share → beam → the image lands on your machine as a file and in your clipboard. No cloud, no account, no WhatsApp detour.
$ lumen receive → IMG_0213.png saved (2.1 MB) → copied to clipboard # pasted from your phone · no cloud
Everything Lumen does is pipeable. Let Claude Code, Cursor or your own scripts ask the corpus directly.
Headless Lumen. List feedback, run a reality-check, search the corpus — everything the dashboard does, scriptable and pipeable into agents.
$ lumen feedback list -t bug $ lumen reality-check "Add native iOS share sheet"
Plug your corpus into any MCP-aware assistant — Claude Code, Cursor, Claude Desktop — and let it search feedback and run reality-checks itself.
$ lumen_feedback_search "users complaining about onboarding" $ lumen_reality_check "should we build dark mode?"
Non-breaking runtime probes. Capture the exact sanitised variable state when something misbehaves, and hand your AI real evidence instead of logs.
$ probe("checkout.ts:214", { cart, total, userId }, { $ when: (s) => s.total < 0, level: "error" $ })
One script tag — or one React provider, if that’s your thing. The feedback button appears in your product. No backend, no webhooks, no config.
Works with Webflow, Framer, and plain HTML
Screenshot with annotations, a 10-second voice note, or plain text. The SDK grabs URL, device, and console context automatically — users never fill out a form.
Voice to transcript in under a second
“Should I build this?” The Reality-Check agent searches everything your users ever said and answers with a verdict — and the receipts to back it.
Every answer cites its sources
One brain, ten hats. You can’t also be the QA team and the research department after midnight.
“let the corpus argue for you”
Cursor, Lovable, v0 — you generate features faster than you can validate them. Lumen tells you which ones earned their keep.
“ship now, reality-check at coffee”
Webflow, Framer, Bubble. Paste one tag and you have the same feedback machinery as a funded product team.
“zero code, full signal”
Five people, fifty ideas in flight. Stop settling roadmap debates with the loudest voice in the room.
“PMs read verdicts, not transcripts”
One paste and your product collects evidence. Developers get first-class SDKs — but you don’t need one to start.
<script src="https://cdn.lumen.dev/sdk.js" data-key="lk_pub_XXXX"></script>Paste once before </body>. Works with Webflow, Framer, Squarespace, Shopify — anything that renders HTML.
No per-seat traps, no surprise overages. The free tier is genuinely usable.
For solo builders kicking the tires.
For founders who decide with receipts.
For organizations with serious requirements.
Before you commit to a feature, you ask the agent — “should I rebuild export?”, “do people care about dark mode?” — and it searches every piece of feedback your users ever sent, then answers with a verdict and the cited reports behind it. It only argues from your corpus, never from generic startup advice.
No. Paste one script tag into Webflow, Framer, Squarespace, Shopify or any HTML page and the feedback button appears. If you do write code, there’s a React provider (@lumen-stack/react on npm) and a React Native/Expo SDK in beta.
An annotated screenshot, a screen recording, an uploaded clip, a voice note, or plain text — straight from inside your product. URL, device, and console context attach automatically, so nobody fills out a form.
Within about 30 seconds it’s transcribed (if voice), embedded into your corpus, classified (bug / feature / UX with severity), and linked to similar reports. Nothing blocks the user — there are no AI calls on the capture path.
PII redaction is on by default for transcripts and screenshots. EU data residency is included on Pro, a DPA is available on request, and you (or your users) can delete any report at any time.
Surveys catch the 2% who answer; the Slack channel becomes an unread museum. Lumen captures feedback at the moment of friction and keeps it queryable — six months of context that answers questions instead of accumulating guilt.
Drop your email — we’ll ship you a project key, and your product starts collecting receipts the same afternoon.
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